SparkLMS Mobile App for Borrowers
SparkLMS offers a powerful mobile application for the borrowers to manage their loans. With its intuitive interface and robust features, the Mobile App empowers borrowers to take full control of their loan account, streamline their payments, and stay on top of their financial obligations. The Mobile App will be white labelled per the Lender's brand and will be published via the Lender's App Store and Play Store Account.
Key Features:
Loan Dashboard: Gives a comprehensive overview of all their loans in one place. The loan dashboard displays key details such as outstanding balance, interest rate, repayment term, and upcoming payment dates. It helps your borrowers to stay informed and be organized effortlessly.
Apply for a loan: Borrowers will be able download and Apply for a loan directly from the Mobile App. As part of the loan application workflow, they will be able to complete Instant Bank Verification ( IBV ) and Debit Card Verification directly from the Mobile App. Your existing paid-off borrowers can apply for a new loan or for a top-up from the Mobile App as well.
Payment Scheduler: The borrowers can say goodbye to the hassle of remembering payment dates and writing checks. SparkLMS Mobile App allows the borrowers to set up automatic payments, schedule payments, defer payments, pay the loan-in-full and much more.
Push Notifications: With SparkLMS Mobile App's push notifications, borrowers can receive timely reminders for upcoming loan payments, missed payments etc. Borrowers can also be notified about important updates like loan approval status, upcoming payment reminders, payment status and more, ensuring borrowers stay informed in real-time, ensuring they don't miss any critical information.
Document Storage: Borrowers can access their loan related documents securely within the app. In addition, they can securely upload and submit necessary documentation, such as pay stubs or bank statements, or identification required for the loan application and approval process.
Personalized Support: SparkLMS Mobile App integrates a knowledge base and frequently asked questions (FAQs) interfaces to address common inquiries from the borrowers. In cases where additional support is required, borrowers can submit support tickets or initiate live chat with the customer service representatives.
SparkLMS prioritizes the security and privacy of your borrower information. We employ robust encryption and data protection measures to safeguard the data.