TrueDialog technology combines bulk text messaging for businesses with scalable and tailored two-way texting.
SparkLMS integrates with the best breed of third-party solutions in the Lending Ecosystem to run a lending portfolio easily and profitably. TrueDialog + SparkLMS integration will allow lenders to address borrower
inquiries, provide support, and resolve issues efficiently, leading to improved customer satisfaction.
What it does
With this integration, lenders will be able to
- Easily communicate with borrowers and team members.
- Provide efficient customer support through various channels.
- Automate routine tasks to improve productivity.
- Collaborate effectively in remote or hybrid work environments.
- Gain valuable insights through analytics and reporting features.
Benefits
- Enables lenders to communicate with borrowers for transparent instructions.
- Provides efficient customer support by allowing lenders to manage borrower inquiries and resolve issues quickly.
- Facilitates remote collaboration among team members, enabling lenders to work together seamlessly regardless of their location.
- Scales with the needs of the lender, allowing them to easily add or remove users and features as their business grows or evolves without significant overhead or disruption.
- Fosters stronger borrower relationships and trust through consistent and responsive communication.
Pre-requisites
After on-boarding your lending portfolio on SparkLMS, you must set up an account with TrueDialog. We will guide you through the entire process of setting up TrueDialog in your instance of SparkLMS.
