Third Party Integration with Twilio

Twilio is a cloud communications platform that offers programmable tools for texting and calling, sending and receiving voicemails, and carrying out various communication tasks via its web service APIs.

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SparkLMS integrates with the best breed of third-party solutions in the Lending Ecosystem to run a lending portfolio easily and profitably. Twilio + SparkLMS integration will allow lenders to seamlessly communicate with borrowers via text messages, VOIP and IVR.

What it does

With this integration, lenders will be able to

• Automate communication processes with borrowers
• Provide timely updates on loan application status
• Enhance borrower engagement and experience
• Improve security measures for borrower verification
• Streamline appointment scheduling and reminders
• Ensure compliance with communication regulations
• Strengthen relationships with borrowers through personalized communication

Benefits

• Helps speed up the overall loan processing timeline.
• Facilitates clear and transparent communication that allows borrowers to stay informed throughout the lending process.
• Borrowers have access to real-time updates on their loan application status, including approvals, rejections, and pending tasks.
• Automation of communication processes and appointment scheduling frees up valuable time for lenders and loan officers.

Pre-requisites

After on-boarding your lending portfolio on SparkLMS, you must set up an account with Twilio. We will guide you through the entire process of setting up Twilio in your instance of SparkLMS.